Privacy Policy
Privacy Policy
Introduction
Welcome to softpro.com.sg ("we," "us," or "our"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services. By using our website, you agree to the practices described herein.
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Information We Collect
We may collect the following types of personal information:
Contact Information – Name, email address, phone number, and mailing address
Account Information – Username and password (if applicable)
Payment Information – Card/payment details when placing orders
Order Information – Product/service purchase history
Communication Data – Information shared when contacting us or subscribing to updates
Usage Data – IP address, browser type, pages visited, and activity on our site
Cookies and Tracking Technologies – Data collected via cookies (see our Cookie Policy for more)
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How We Use Your Information
Your information may be used for:
Fulfilling and processing orders
Providing customer service and support
Sending updates, invoices, or transaction-related emails
Personalizing user experience
Marketing communications (with your consent)
Website analytics and performance improvement
Legal compliance and business recordkeeping
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Disclosure of Your Information
We may share your data in the following situations:
Service Providers – With vendors who help operate our site and services
Legal Requirements – To comply with legal obligations or requests from authorities
Business Transfers – In the event of mergers or asset sales
With Consent – If you agree to data sharing for specific purposes
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Your Rights and Choices
You may:
Request access to the data we hold about you
Request correction of inaccurate or outdated data
Request deletion of your personal information, subject to legal obligations
Unsubscribe from marketing emails at any time
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Data Security
We take reasonable measures to protect your data. However, no online method is 100% secure, and we cannot guarantee absolute protection from breaches.
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Changes to This Policy
We may revise this Privacy Policy to reflect changes in our practices or legal obligations. Updated versions will be posted on this page with a revised "Last Updated" date.
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Contact Us
For questions about this policy, please contact us at:
📧 sales@softpro.com.sg
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Cookie Policy
Introduction
This Cookie Policy explains how softpro.com.sg uses cookies and similar tracking technologies. By continuing to browse our site, you consent to our use of cookies in accordance with this policy.
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What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve user experience and allow site operators to analyze web traffic and behavior.
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Types of Cookies We Use
Essential Cookies – Required for website functionality (e.g., login, cart)
Analytical/Performance Cookies – Help us measure site performance and usage
Functionality Cookies – Remember your preferences and settings
Marketing Cookies – Show you relevant ads based on your behavior (may include third-party advertisers)
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Third-Party Cookies
We may use cookies from services like Google Analytics for performance tracking. These providers may have their own cookie policies governing their data use.
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Managing Cookies
You can manage or disable cookies via your browser settings. Note that some website features may not function correctly without cookies.
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Consent
By using our website, you agree to the placement of cookies on your device. You can withdraw consent by adjusting browser settings.
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Changes to This Policy
This policy may be updated from time to time. The latest version will always be posted on this page with an updated date.
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Contact Us
For questions about this Cookie Policy, reach us at:
📧 sales@softpro.com.sg